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Welcome to Consumer Protection
The Consumer Protection Division of DOCEP promotes consumer protection and fair trading in Western Australia by:
- providing information and advice to consumers and traders about their rights and responsibilities;
- helping consumers resolve disputes with traders;
- investigating complaints about unfair trading practices;
- prosecuting unscrupulous traders;
- regulating and licensing some business activities; and
- developing legislation that protects consumers.
Commonly accessed services and information:
- Consumer Protection Awards - nominations now open!
- WA ScamNet
- FuelWatch
- Consumer complaint form (PDF)
- Business Names registration
- Register of Encumbered Vehicles (REVs)
- Indigenous consumers
- Associations Incorporations Review
- Product Safety
- Important information for Christmas and Cocos (Keeling) Islands
- Latest media statements
- Buy My Duck