Disability Access and Inclusion

For people with disabilities to have the same opportunities as others to participate in community life it is important that the services and facilities provided to the community address the access requirements of people with disabilities.

The department is committed to developing and maintaining effective inclusive policies, practices and structures to ensure that people with disabilities, their families and carers are able to fully access the range of DOCEP’s services and facilities.

The department acknowledges its responsibilities with regard to the standards contained in State (Disability Services Act 1993 and Equal Opportunity Act 1984) and Commonwealth (Disability Discrimination Act 1992) legislation.

DOCEP’s Disability Access and Inclusion Plan 2007-2011

The Department of Consumer and Employment Protection has developed a Disability Access and Inclusion Plan 2007-2011 (the plan) in accordance with the requirements of the Disability Services Act 1993 (as amended).  The plan ensures people with disabilities, their families and carers are able to fully access the department's range of services, information and facilities.  The department’s plan was developed in consultation with stakeholders and is now available to the community.

The plan contains strategies the department will implement to address six outcomes:

• Services;
• Events;
• Building and facilities;
• Information;
• Complaints mechanisms; and
• Consultation processes.

The community was advised of the plan’s availability in a notice published in The West Australian newspaper on Wednesday, 7 November 2007.

• The department’s Disability Access and Inclusion Plan 2007-2011.

Alternatively, copies can also be obtained by:

Email: disability@docep.wa.gov.au
Telephone: (08) 9282 0777
National Relay Service: 13 36 77 (for the hearing impaired)
Fax: (08) 9282 0407, or from
Post: Principal Corporate Development Officer, Corporate Development Branch
Department of Consumer and Employment Protection
Locked Bag 14, CLOISTERS SQUARE WA 6850
In Person: Forrest Centre, Level 6, 221 St Georges Terrace PERTH WA 6000

This plan is also available upon request in alternative formats such as large print (hard copy), electronic format (disk or emailed), audio or Braille.

Additional Resources

Government policy

A copy of current Premier’s Circulars are available on the Department of Premier and Cabinet’s website at www.dpc.wa.gov.au.

Topic specific information

Information on Disability Access and Inclusion can be found on the Disability Services Commission’s internet site at www.disability.wa.gov.au.

Key publications include:

• Access Resource Kit (2007): A guide to implementing your Disability Access and Inclusion Plan
• Disability Access and Inclusion Plan: Resource Manual for State Government
• A guide to Disability Access and Inclusion Plans (DAIPs) for State Government contract managers
• A guide to Disability Access and Inclusion Plans (DAIPs) for State Government contractors
• State Government Guidelines Access Guidelines for Information, Services and Facilities

Additional information on website guidelines can be found on the Office of e-Government’s internet site at www.egov.dpc.wa.gov.au.  The key publication is:

• Guidelines for State Government Websites

Reporting a specific DOCEP access issue

In reviewing the plan, you may also wish to provide us with feedback on specific access issues you have encountered with our services, information or facilities.  Download a Disability Access and Inclusion Feedback Form to tell us about your experiences.  Alternatively, you may also report your issue to the department on (08) 9282 0777.