Resolving disputes and making complaints

Not every motor vehicle purchase goes smoothly and you may find yourself in a dispute with a motor vehicle dealer or repairer.

In this section we give some advice on how you can resolve your dispute and if you are not successful, how we can assist you.

We also provide some advice about how to report illegal activities to the Department.

Please go to the following links for more information:

For general advice on complaints, telephone us between 8.30am and 5.00pm Monday to Friday on 1300 30 40 54.