New Business
Information pack for new businesses
The information pack will provide you with advice and help you run a successful business. The New Business Pack will be given to anyone who registers a new business through Consumer Protection’s Business Registration branch.
The pack contains important information about consumer protection issues for new business owners including: 
(To the Business Owner) Making the right decisions
Business Checklist
Statement of Change in Registered Particulars
Our Refund Policy sign
Complaints a guide for businesses
What happens when a customer complains to Consumer Protection about your business
Product Safety
Unsolicited invoicing
The Fair Trading Act A guide for the fair trader
Damaged goods Information for businesses
Quoting for repairs
Trade measurement pre-packed articles
If you would like a copy of the New Business Pack please call Consumer Protection's Advice Line 1300 30 40 54.
Additional information:
ThinkSafe: Keep your workplace safe. Get a free, independent safety consultation through the ThinkSafe Small Business Assistance Program.
Working with Children: If you are employed or volunteer to work with Children, you will need to apply for a working with children check.